Identifying loyalty in rent-to-own is a little different from traditional retail, and figuring out what drives your customer loyalty is very important to running a successful RTO business.
Dealers in the rent-to-own industry have to combat many misperceptions about how (and why) they operate. Many partners are out there helping them do just that.
The pandemic has forced rent to own dealers to change their image, the one that says an RTO store only rents products.
What are the big box retailers doing to attract and retain new talent today, and do similar strategies make sense for the independent rent-to-own dealer?
If you ask leaders in any retail industry, what keeps them up at night, one answer near the top of the list would be employee retention.
Brick-and-mortar rent-to-own dealers face many of the same challenges as traditional retailers today. Among them, how to increase sales, drive customer foot traffic, increase web conversions and manage inventory levels.
This pandemic continues to make social distancing and shopping from home the new normal throughout the country, and has changed the way people are searching for and selecting home essential goods and services at your rent-to-own locations.
One thing that has come into focus during the COVID-19 era is that the rent to own industry is and has always been an essential business for consumers.
Recruitment may mean different things to different people, but recruitment is the overall process of attracting, identifying and selecting suitable candidates for jobs within your organization.
In order to provide customers the trust they deserve when engaging with your store, you must attract and retain employees that can perform at a high level. Unfortunately, this is one of retails greatest challenges today.
With traditional retailers jumping into the lease-to-own (LTO) or lease purchase transaction and trying to capture that elusive customer who cannot qualify for or does not want additional credit, it is more important than ever for traditional brick and mortar...