Back to Business: Human Capital


Before you welcome customers back into your store, you need to get your staff reacclimated to their new working environment. Some of the things retailers should consider — and that you will find resources for below — include developing a transition plan, health screening and testing measures, steps for transitioning staff off of furlough, developing protocols for dealing with a confirmed case of COVID-19, a review of your hiring needs and practices during COVID-19 and more.

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The tools and resources in the Back to Business Hub are intended to be used as templates for independent retailers. Although they have been vetted by employment attorneys, they are not to be considered legal documents.