Back to Business: Logistics


The new normal of retail in the age of COVID-19 will be most notably reflected in the way retail logistics are impacted. As an Independent store owner, some of the things you’ll need to consider from a logistics standpoint include how to manage vendor (and other non-employee) visits, what to do about returns and exchanges in the age of COVID-19, implementing curbside delivery and pickup, contactless shopping options and more.

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The tools and resources in the Back to Business Hub are intended to be used as templates for independent retailers. Although they have been vetted by employment attorneys, they are not to be considered legal documents. (Image credit: Pernillan, Wikimedia Commons, used with modification)