Back to Business: Training


Consumers have long trusted your team for both their helpful nature and their expertise when it comes to the complex world of appliances, furniture, bedding and electronics. Additionally, the services provided by your administrative, warehouse, delivery and support teams add immeasurable value to the shopping experience. In short, your team is often the real difference maker that leads consumers to shop independent. Now, more than ever, making sure your team is at the top of their game really matters.

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The tools and resources in the Back to Business Hub are intended to be used as templates for independent retailers. Although they have been vetted by employment attorneys, they are not to be considered legal documents. (Image credit: Pernillan, Wikimedia Commons, used with modification)