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Study: Consumers Trust Local Businesses Over Internet-Only Brands
Consumers are more likely to trust a local business compared to an online-only brand, according to a new survey. But with great trust comes the higher expectations for exceptional service.
The Evolution of Black Friday
What’s out? Black Friday. Taking its place? Black November. Consumers have been shifting their shopping habits around this weekend for years. The pandemic pushed those trends even further.
Use Your Brand Story to Attract New Retail Talent
The doors of growth are wide open, many are struggling to keep pace with shopper demand, and the pool of candidates to grow our teams seems empty. So, now what?
Recruiting and Engagement Challenges for Rent to Own in Today’s Environment
What are the big box retailers doing to attract and retain new talent today, and do similar strategies make sense for the independent rent-to-own dealer?
Supply Chain, Economic Uneasiness Drag Independent Retail Confidence Down
Independent retailers saw their confidence dip heading into November, according to the latest NMG Index survey results.
Highlights from High Point Market
Attending High Point Market is almost a rite of passage for all North Carolinians. And this fall, I got to revisit Market, see both new product introductions and some updated favorites, and talk with some of our key Vendor Partners. Here are five key takeaways.
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Independent Thinking Podcast
21: John Riddle on Howard’s Retail Strategy in the Age of COVID-19
The novel coronavirus has had an impact on nearly every aspect of our daily lives — and the same holds true for retail. John Riddle, president and CEO of Howard’s, shares how the Southern California retailer has adjusted to this “new normal.”
20: Exploring the Great Outdoors with John Laing, Nationwide’s Outdoor Guru
The outdoor category presents a massive opportunity to independent retailers of all shapes and sizes — and no one can explain why better than Nationwide’s own John Laing, director of outdoor.
19: How Orsini’s Has Stayed Afloat During the Coronavirus Crisis
PJ Orsini, a third-generation retail owner, has seen business boom during the coronavirus crisis. How? He’s leaned into new digital offerings and capitalized on the Paycheck Protection Program. He walks us through the past few weeks at Orsini’s.
18: Checking In On the State of Furniture & Bedding with Jeff Rose
The past few weeks haven’t been too kind to the independent furniture and bedding retailers around the country. As COVID-19 continues to dominate headlines, Nationwide’s F&B team — lead by Jeff Rose — has been hard at working giving dealers the resources they need to continue serving their communities.
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