Doing good makes good business sense. That’s why it’s worth looking for ways that you can align your business with ethical and eco-positive practices and social causes.
Despite hopes for a post-pandemic return to normal, retail will never be the same. A retail transformation was already well underway before the pandemic arrived to accelerate it, pushing certain consumer behavioral changes years ahead of predictions.
A direct result of the coronavirus pandemic, customer expectations have drastically changed for the retail shopping experience.
Staying relevant and profitable in today’s retail environment requires responding to the needs of the new “connected” consumer and staying on top of the trends currently disrupting traditional retail.
A lot has changed, but a lot has stayed the same. Today’s consumer may be more impatient and tech savvy, and technological disruption may have fundamentally changed the retail experience, but independent retailers can still thrive if they concentrate on doing what...