To succeed in today’s complex retail environment, delivering on customers’ expectations is crucial, and business intelligence data has emerged as a powerful tool to help Independent retailers do just that.

Despite the convenience of ordering with just a few clicks, recent research shows that consumers continue to seek the unique experience offered by in-store shopping.

In the wake of the pandemic-driven disruptions through 2020 and 2021, the retail industry hoped that 2022 would bring a return to something close to normalcy.

Change can be good. It can lead to innovative ways of dealing with some age-old problems. As retail continues to change, we look at what the future of the industry could be, and our role in helping mold the path.

Doing good makes good business sense. That’s why it’s worth looking for ways that you can align your business with ethical and eco-positive practices and social causes.

Despite hopes for a post-pandemic return to normal, retail will never be the same. A retail transformation was already well underway before the pandemic arrived to accelerate it, pushing certain consumer behavioral changes years ahead of predictions.

A direct result of the coronavirus pandemic, customer expectations have drastically changed for the retail shopping experience.

Staying relevant and profitable in today’s retail environment requires responding to the needs of the new “connected” consumer and staying on top of the trends currently disrupting traditional retail.

A lot has changed, but a lot has stayed the same. Today’s consumer may be more impatient and tech savvy, and technological disruption may have fundamentally changed the retail experience, but independent retailers can still thrive if they concentrate on doing what...