The customer journey has experienced a complete evolution over the past year, and the luxury appliance space was not exempt from that.
Driven by member feedback, Nationwide Marketing Group’s Connected Services program has continued to evolve in ways that make selling AT&T’s products and services even easier for the independent retailer.
The biggest difference in the evolution from omni- to optichannel marketing is the influence of data in our decision of where to market.
Grounded in new research, the NKBA Summit: Luxury Defined will explore the meaning of luxury today, how to work with high net-worth clients, key style elements of elevated living, and more.
For a hobby category like the DIY Connected Home to succeed, it needs to excite the customer’s imagination of what is possible and tickle the desire of wanting to do more.
Inventory challenges, reopened economy pushes Independent retail confidence down slightly heading into June. But NMG Index still checked in with the third-highest month on record.
With so much out of our control — as we’ve noticed over the past year — what can be done to ensure a great customer experience?
Two Nationwide Marketing Group dealers reach agreement that gives Midway owners a path to succession while solidifying Howard’s as West Coast’s leading appliance destination.
If you ask leaders in any retail industry, what keeps them up at night, one answer near the top of the list would be employee retention.
All signs point to a boost of consumer foot traffic in retail stores over the coming weeks and months. Is your store ready for the return of the shopper?
Nationwide Marketing Group’s Service Leaders Network is working to provide appliance services with the tools they need to run efficient and profitable service departments.
Until recently, offering multiple payment options online for many small businesses meant allowing customers to checkout with their credit card of choice. This has quickly evolved, with alternative payment methods such as digital payments increasing in popularity. And...
Independent retailers continued riding their strong wave of confidence into May, recording the second-highest confidence score to date.
Two top-10 mattress brands will become one as Corsicana Mattress Company announced it has acquired Symbol Mattress.
Creating emotional advertising is a challenge, but it’s worth it. Success demands authenticity, respect, passion and creativity. Here are a few tips.
Consumer tech companies have been hampered by the ongoing chip shortage. But, according to some top execs, the brands themselves may be at least partly to blame for the current situation.
The Nationwide Furniture & Bedding team wrapped up the first-ever Furniture Forum at Virtual PrimeTime in March — and it was a smashing success.
Earth Day is a perfect opportunity to pause and think about the role the environment can play in your retailing efforts.
Melanie Huet has been named Chief Commercial Officer and Shelley Huff becomes Chief Operating Officer as Serta Simmons Bedding aims for transformational growth.
Here’s a look at the six most frequently mentioned lessons learned from independent retail business owners over the past few months.