Many things contribute to a business being around for over a century, but to Pocatello Electric, a keen focus on several important touchpoints sets their business apart.

Sorenson’s Appliance & TV is a small-town retailer through and through, and its that mindset that’s made them a hit with customers.

Castle Rental & Pawn saw the opportunity to turn a hot take into a major marketing opportunity with a local college athlete.

This year, two queens celebrated their platinum jubilees — the one across the pond, and NMG Member Queen City Audio Video & Appliances.

The secret to sustained success for Mattress World Northwest? For Owner Sean Hathaway, it’s always been about putting people first.

Owning a retail business wasn’t supposed to be in the cards for Larry Wright. But his dedication and commitment to his craft was noticed by C&C Home Appliances previous owner — and that worked him right into the succession plan.

Gordon van Zuiden, owner and founder of Los Gatos, California-based integration firm cyberManor, took a different path into the world of custom integration.

To avoid the common occurrence of training their delivery teams while on the job, Sherman’s made a major investment in on-site training.

Roger Cunningham, owner of The Bed Store, has dominated the mattress market in and around Knoxville, Tennessee by keeping his business strategy simple and remaining committed to doing the little things right.

Since August 1890 one thing has remained a constant — at least in Loudon, Tennessee, a community of a little more than 5,000 people just southwest of Knoxville — and that’s Greer’s Home Furnishings. 

Renee Spresser is the owner of Paul’s Furniture in Selden, KS — the small-town furniture store with a larger-than-life personality.

Donnie Thedford, second-generation independent retail store owner and operator of Don’s TV & Appliance, shares details on COVID’s impact on his business and where he’s found success in the new normal. 

As a truly small-town retailer, Webb’s Home Store has to be nimble in its strategy. In that regard, Owner Grant Webb has learned to embrace innovation.

The quick and exponential growth that Urbandale, Iowa-based retailer Royal Flooring has experienced is no accident. Co-owner Johnnie Kennell shares some of his secrets to success.

Lawrence, NJ-based appliance retailer Mrs. G Appliances leans in on the meaning of being a local business — a strategy that has lead to sustained success.

The entrepreneurial spirit is alive and well with Martinsburg, WV-based Orsini’s Appliance Sales & Service.

From tragedy to triumph, Vince and Kristina Clarkson, the husband-and-wife owners of Hudson’s Appliance Center in Paradise, California, proved that even a historically devastating wildfire couldn’t bring their business down.

Within minutes of speaking with Shorty Hayes, it’s clear that he’s not someone who’s scared of a little risk. He’s got an eye for opportunity and a willingness to seize the moment. And those traits certainly have served him well as an independent business owner — a...