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A podcast by — and for — the independent retail channel.

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225: Service Leaders Network Shares Updates from Recent Virtual Service Conference

225: Service Leaders Network Shares Updates from Recent Virtual Service Conference

Nationwide Marketing Group’s Service Leaders Network recently hosted its fourth Virtual Service Conference, a unique event that provides training, education and networking opportunities for every aspect of a servicing dealer’s business. We sat down with Mark Pollitz, director of service for NMG, to see what he and the servicing community learned from the recent event.

224: First Glimpse at How States Plan to Approach the Inflation Reduction Act

224: First Glimpse at How States Plan to Approach the Inflation Reduction Act

As the first states start to roll out their interpretations (and rules) around the Inflation Reduction Act, we sit down with NMG’s own IRA expert Frank Sandtner to understand the implications.

223: A Lesson in Effectively Leveraging Data from King’s Great Buys Plus

223: A Lesson in Effectively Leveraging Data from King’s Great Buys Plus

When he was a part of the NMG team, Mike Manthey was a driving force behind the group’s data initiative. Now, as a part of the King’s Great Buys Plus team, he’s leveraging NMG’s data-powered tools like PriMetrix to help grow and evolve the business while also exploring new markets.

222: The Role of Education in Building a Strong Company Culture at Martin Appliance

222: The Role of Education in Building a Strong Company Culture at Martin Appliance

There are many different elements that help to build (or develop) a company’s culture. How much emphasis you place on certain areas can ultimately help set that culture. For Martin Appliance in central Pennsylvania, education is one area that they’ve decided to invest heavily in – and it’s paying off in a major way.

221: Focus On the In-Store Experience Has Been Key to Success for Mattress Direct

221: Focus On the In-Store Experience Has Been Key to Success for Mattress Direct

There are so many factors that go into the overall success of any independent retail business, but it’s those one or two special areas that you excel at that truly take your business to the next level. For Lee Burns, CEO & Founder of Mattress Direct, it’s been his commitment to an exceptional (and innovative) in-store experience. 

220: CW Technologies Owners Shares Unique Origin Story

220: CW Technologies Owners Shares Unique Origin Story

Carlos Warlick, owner of CW Technologies in Southern California, has one of the craziest AV industry origin stories out there. After getting his start by doing intern-like work at a big music studio, he found himself pimpin’ rides well before Xhibit was doing his thing on MTV. That parlayed into a successful and growing custom integration business that he runs today.

219: PROJECT: automate Founder Pays It Forward During Oasys Summit

219: PROJECT: automate Founder Pays It Forward During Oasys Summit

Josh Trevithick founded his custom integration company, PROJECT: automate, a little over two decades ago, but he just recently joined Oasys Residential Technology Group – and he’s already realizing the return on his investment. During the recent Oasys Summit, Trevithick sat down to talk about his early experience in the group and how he hopes to pay it forward.

218: Frank Sterns Chats On New Role and the Parallels to Previous Stops

218: Frank Sterns Chats On New Role and the Parallels to Previous Stops

Just a few weeks after being formally introduced as a consultant for Nationwide Marketing Group’s Custom Integration division, Frank Sterns was with the group in Austin for the second-annual Oasys Summit. There, we sat down with him to talk about his first in-person experience with the group as a part of the team, and we dove into his career history and his vision for the group.

217: Howard’s Leans Into the Nature of Its Sales Team to Boost Its Product Protection Pitch

217: Howard’s Leans Into the Nature of Its Sales Team to Boost Its Product Protection Pitch

In an industry where the battle for margins enhancement is ongoing, something like product protection programs should be a no-brainer to business owners. But how you – and your sales team – approaches product protection with your customers can make or break the pitch. Howard’s is a great example of a retailer that understands what makes its sales team tick, and leaning into that to improve their attachment rates.

216: Their Startup Mentality Has Helped BEDGEAR Become One of the Fastest Growing Sleep Brands

216: Their Startup Mentality Has Helped BEDGEAR Become One of the Fastest Growing Sleep Brands

Founded in 2009, BEDGEAR has quickly become one of the fastest-growing performance sleep brands in the world, and it’s no accident either.

215: Understanding the Cost of Doing Business as an Independent Retailer

215: Understanding the Cost of Doing Business as an Independent Retailer

What if there was a way to benchmark your business against others in just about every aspect? That’s exactly what NMG’s new Cost of Doing Business study aims to solve.

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