With lots of enhancements on the horizon for Centricity and the NMG EPIC Protect product protection program, Lee Daniels shares more about what the company is doing to enhance the customer experience and train front-line retailers on the importance and value of product protection plans. Plus, he hints at some new products and services that Centricity will be introducing in the near future to provide a real differentiation point for the Independent channel, including an upgraded claims processing platform.
252. How Sherwood’s Encore Effortless Mattress Delivers Exclusive Innovation and Fills a Key Product Gap
Jeff Rose, VP of Furniture, Bedding & Outdoor for Nationwide Marketing Group (NMG) sits down with Tim Riezinger of Sherwood to share the backstory of Effortless and how this under $1,000 non-branded mattress was designed to be a champion for Members needing a product to fill that void.