With lots of enhancements on the horizon for Centricity and the NMG EPIC Protect product protection program, Lee Daniels shares more about what the company is doing to enhance the customer experience and train front-line retailers on the importance and value of product protection plans. Plus, he hints at some new products and services that Centricity will be introducing in the near future to provide a real differentiation point for the Independent channel, including an upgraded claims processing platform.
214: Victrola Helps Bring Vinyl Back Into the Mainstream
Victrola is helping independent retailers capitalize on the resurgence of the record industry by offering innovative and modernized turntables. Don Inmon, head of product and brand there, dives into the category and their portfolio.