With lots of enhancements on the horizon for Centricity and the NMG EPIC Protect product protection program, Lee Daniels shares more about what the company is doing to enhance the customer experience and train front-line retailers on the importance and value of product protection plans. Plus, he hints at some new products and services that Centricity will be introducing in the near future to provide a real differentiation point for the Independent channel, including an upgraded claims processing platform.
Announced late last year, SlimTech looks to be one of the biggest innovations in the refrigeration category in nearly half a century. Why? And how? We sat down with Mario Gonzalez, senior manager of product marketing for the JennAir brand, to dive deep into the new technology and all the impacts it could have on this space.