While demand continues to remain high for Samsung home appliances, the organization hasn’t stopped looking at ways to improve its operations and better service its independent retailers. Matt Evans and Derek Booth take some time to walk us through some of the changes Samsung has made recently, including the creation of a plan of sale strategy for retailers to help them identify products that are readily available and also come with great margin potential, as well as a revamping of the Samsung Care service arm to include a new digital service portal and expanded service operations.
185: One Year In, Andy Orozco Recaps How NMG’s Custom Integration Division Keeps Innovating
While his ambitions would have him and his team further down the road, Year One was an incredibly busy and successful one for Andy Orozco and Nationwide Marketing Group’s custom integration division. Coming off of CEDIA 2023 in Denver, we sat down with Andy to talk about the show, his first year at the helm, and more.