In a word, 2021 was busy for the team at Howard’s in Southern California. And 2022 looks to be more of the same as the retailer gets set to expand into more markets. We sat down with President and CEO John Riddle and Chief Customer Experience Officer Michelle Nein to talk about their growth strategy, which has included two recent acquisitions and the planned opening of several new experience centers throughout the region.
254. What’s Next for OneShop? How Data and Feedback Drive New Features
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