At the tail end of the first-ever Oasys Summit, we sat down with the Director of Oasys Hank Alexander to get his near-immediate reaction to the event. And, beyond the Summit, Hank covers what’s next for the group in the lead up to CEDIA Expo this fall.

Earlier this month, Nationwide Marketing Group unveiled a new streamlined structure for its field team, which resulted in the creation of several new regions. We dive into the new structure — and how it ties into the ongoing Customer Obsessed conversation — with Nationwide’s EVP of Membership Patrick Maloney. 

With the meteoric rise of tools like ChatGPT and other artificial intelligence-powered, content-producing platforms, it’s only natural to wonder what role these tools can and will play in retail.