HTSN Summit: Share, Learn and Give Back

Written by Hank Alexander

February 3, 2020

In June 2019, HTSN (Home Technology Specialists Nationwide) held the 2nd Annual HTSN Dealer Summit and Workshop in Phoenix, Arizona. The event, which has quickly become a mainstay in our continued push into the custom integration (CI) channel, brought together approximately 20 dealers and 10 vendors who participated in Member- and vendor-lead learning academy-style presentations.

The Summit is a great opportunity for integration dealers to work on their business, not just in it. Over the course of the two-and-a-half-day event, attendees received important messages around how to create customers for life, improving the showroom experience, staff training, and how to share the story of their business.

The 2020 HTSN Dealer Summit — which will be held May 11-13 in Dallas, Texas — will build on those important messages, while innovating the format to allow for more dealer roundtable topics and one-on- one meetings for Members and vendors. Key topics that will be covered include the art of “show me, don’t tell me,” the importance of hiring the right people, knowing your customers better than they know themselves, and more. And, of course, HTSN will host a give-back event in Dallas.

For 2020, we’ll also have Maverick Technical Institute on site training on the importance of consistently building the best equipment racks, terminating fiber, and other classes for CI Members. Additionally, we’ll have an evening co-hosted by Samsung at their new Dallas Experience Center, located in the Dallas Design Center.

In the two years of the HTSN Summit, we’ve had roughly 60 dealers attend with 15-20 vendors, and one of the biggest wins has been seeing the sharing that occurs between Members. At one of the conferences, one of our larger CI Members was having networking issues around some specific products and across multiple projects.

During one of the dealer roundtables, the issue was brought up, and a smaller, two-man CI integrator chimed in with, “Yeah, I had the same issue and we found the solution with turning off some obscure feature found in the TV’s settings.” By the end of the two days, the report came back that the issue had been fixed with the solution from day one. That kind of sharing only occurs when you get dealers from across the country together in one room, sharing issues, ideas, thoughts and successes.

We would love to have you join us in Dallas for HTSN’s 3rd Annual Dealer Summit and Workshop. Registration for the event is open now! For more information or to register, contact Hank Alexander at hank.alexander@nationwidegroup.org or your regional MSM.


Connect With Us!

More Podcasts

169: An Oasys Summit Debrief

169: An Oasys Summit Debrief

At the tail end of the first-ever Oasys Summit, we sat down with the Director of Oasys Hank Alexander to get his near-immediate reaction to the event. And, beyond the Summit, Hank covers what’s next for the group in the lead up to CEDIA Expo this fall.

168: Diving Into Nationwide’s New Region Realignment with Patrick Maloney

168: Diving Into Nationwide’s New Region Realignment with Patrick Maloney

Earlier this month, Nationwide Marketing Group unveiled a new streamlined structure for its field team, which resulted in the creation of several new regions. We dive into the new structure — and how it ties into the ongoing Customer Obsessed conversation — with Nationwide’s EVP of Membership Patrick Maloney. 

167: What Role Does AI Have to Play in the Future of Independent Retail?

167: What Role Does AI Have to Play in the Future of Independent Retail?

With the meteoric rise of tools like ChatGPT and other artificial intelligence-powered, content-producing platforms, it’s only natural to wonder what role these tools can and will play in retail.