Attracting and retaining talent is a challenge throughout the industry, but especially for custom integrators. Education can be a great tool to help “level up” your current employees — and justify those wage increases they may be seeking.
As we close in on the end of 2020 and look toward 2021, it’s a good time to think about what lessons we might be able to apply to our futures in the custom installation (CI) business.
A lot has changed for the custom integration channel — and retail as a whole — because of COVID-19.
The HTSN Summit brings together approximately 20 dealers and 10 vendors who participated in Member- and vendor-lead learning academy-style presentations.
I’ve said it before, and I’m sure you have, too – the smart home has moved out of the “Jetson’s” era and into the everyday and necessary. Never was this more evident than on a recent business trip when, in the middle of a meeting, I got an odd alert on my phone. This...