EPIC Protect extended service contracts offer a compelling way to enhance customer satisfaction while boosting revenue and loyalty. Here are four reasons why EPIC Protect is a strategic choice for your business.
Independent Thinking Magazine
Member Spotlight: Martin Appliance
Pennsylvania-based Martin Appliance has learned that the secret to differentiating is to prioritize employee training.
Is the Election’s Effect on Retail a Real Thing?
We hear so much about it, but what’s the actual correlation between election fatigue and personal spending at retail during these every-four-year cycles?
As Seen on HGTV: Top 4 Trends We’re Loving in 2024
As a thought leader in the design and home improvement space, HGTV continues to produce content that inspires and informs both homeowners and business owners alike.
2 Strategies for Improving Your Employees’ Cybersecurity Habits
Take it from a cyberattack victim, protecting your business is worth it. John Sileo, who’s story was dramatized by Hollywood in the movie ‘Identity Thief,’ shares some advice to help employees understand the impacts of their cybersecurity decisions.
6 Ways to Go Above and Beyond with Your Customer Service
In a world where average customer service experiences are the norm, follow this key advice to stand out with intention and personalization.
This One Stat Shows Why Your Website Needs to Be Transactional
If you don’t have the shopping cart function turned on on your website, you are leaving money on the table.
Consumers Detail In-Store Shopping Habits in New Research
New research dives into consumers’ design preferences, buying habits and where they prefer to shop for furniture and other home furnishings product.
US Cyber Trust Mark Program Gets FCC Approval
FCC has formally approved the creation of the U.S. Cyber Trust Mark Program, a tool that it says will help consumers make informed decisions when purchasing certain smart home products.
Member Spotlight: Sweet Dreams Mattress & Furniture
By placing a greater emphasis on company culture, Sweet Dreams has been able to build quite the Dream Team of their own.
The Competitive Advantage of Retail Intelligence
To succeed in today’s complex retail environment, delivering on customers’ expectations is crucial, and business intelligence data has emerged as a powerful tool to help Independent retailers do just that.
Leveraging VoIP and Strategic Solutions to Save Your Business Money
VoIP is not a new technology by any stretch, but it’s one that – given the fact that alternate solution costs continue to increase – perhaps needs to be looked at more closely by independent retailers.
ENERGY STAR® is More Than Just a Well-Known Brand
The Department of Energy has put a lot into building the ENERGY STAR brand into what it is today – and it’s something independent retailers can leverage in their own marketing and sales efforts.
Member Spotlight: Hamai Appliance
The ‘Maui Strong’ sentiment doesn’t even begin to describe the amount of strength and support Hamai Appliance has provided to its neighbors during a truly tragic experience.
3 Things Designers Expect When Working with Luxury Appliance Retailers
Recently, Nationwide Marketing Group gathered feedback from a cross section of the design community to understand what they look for in a luxury appliance retail partner.
Efficiency Is the Essence of Success for Servicing Dealers
There are many ways to gauge success, but one common denominator of all success is efficiency. But how do you know if your service business is running efficiently?
Five Ways to Beat Your Competition
While many Independent retailers focus primarily on the initial sale, neglecting the importance of post–sales support can lead to missed opportunities and dissatisfied customers.
What to Make of the TV Business in 2024
Consumers came out in droves the final few weeks of the year to purchase CE product. But what can independent retailers in this category expect in 2024?
Member Spotlight: DeWaard & Bode
DeWaard & Bode has leaned on their local connections and deep relationships in their community to become a staple in the Pacific Northwest.
5 Digital Marketing To-Do’s for Success in 2024
Want to keep your independent retail business ahead of the digital curve in 2024? Focus on these five key strategies.