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Tips for Showing You’re a “Customer Obsessed” Retailer

There are so many ways to show your customers that they are your No.1 priority. Here are a number of examples that our Members have shared. 

Member Spotlight: Pocatello Electric

Many things contribute to a business being around for over a century, but to Pocatello Electric, a keen focus on several important touchpoints sets their business apart.

Member Spotlight: Sorenson’s Appliance & TV

Sorenson’s Appliance & TV is a small-town retailer through and through, and its that mindset that’s made them a hit with customers.

Beko’s Sustainability Obsessed Approach to Manufacturing Appliances

From the features in the products they produce to how they actually produce them, Beko (and its parent company Arçelik) has put a priority on sustainability.

How Do You Solve a Recruitment Problem? Train and Develop Your Staff.

No matter the current (or future) state of the job market, there’s tremendous value in training and developing your current crop of employees.

A Rebalancing Year for Independent Retailers

In the wake of the pandemic-driven disruptions through 2020 and 2021, the retail industry hoped that 2022 would bring a return to something close to normalcy.

The Value of Human Resources in Retail

A well-thought-out Human Resources strategy can add value across any organization, including retail. So, let’s build one!

Nationwide Marketing Group, No Child Hungry Offer Aid to Those Impacted by Crisis in Turkey and Syria

Following the devastating earthquake that hit Turkey and Syria, Nationwide Marketing Group and No Child Hungry have quickly mobilized to send meals, hygiene kits and more to impacted families and children.

Vinyl Is Back On Top

For the first time in 35 years, consumers purchased more vinyl records than CDs in a given year, according to RIAA data.

Ready to Join the Renovation Nation?

There’s a path into the kitchen (and bath) renovation business that is very much attainable for today’s appliance retailers.

The latest

Vinyl Is Back On Top

Vinyl Is Back On Top

For the first time in 35 years, consumers purchased more vinyl records than CDs in a given year, according to RIAA data.

WATCH: Understanding the New Furniture Tip-Over Standards

WATCH: Understanding the New Furniture Tip-Over Standards

Nationwide Marketing Group’s VP of Furniture and Bedding Jeff Rose is joined by Magnussen Home’s Josh Carter as the two discuss the new tip-over standards that will go into effect in late May, the difference between what the Consumer Product Safety Commission plans to enforce and the recently-passed STURDY Act, and more.

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Independent Thinking Podcast

156: Pushing the Limits of Luxury Appliances with JennAir

156: Pushing the Limits of Luxury Appliances with JennAir

JennAir is a company founded on the idea of challenging conventional norms in the appliance industry. That way of thinking hasn’t changed over the past 57-plus years, and it’s helped the brand continue to stand out as a true innovator of luxury appliances. We dive into all that JennAir has to offer with Nathan Puplis, who leads up the buying group initiative for the company.

155: A Crash Course in Retail Financing with Wells Fargo

155: A Crash Course in Retail Financing with Wells Fargo

From inventory financing to consumer credit, the world of retail financing is vast. To help get a handle on it all, we tapped into our partners over at Well Fargo Retail Services to dive into it. Steve Jermier, SVP of Relationship Management at Wells Fargo, sat down to talk about the work his team does behind the scenes to help independent retailers navigate the ins and outs of retail finance, the cause behind the recent rate changes and strategies to avoid letting it impact your business.

154: How Pocatello Electric Became a Community Staple

154: How Pocatello Electric Became a Community Staple

For over 120 years, Pocatello Electric has served the many needs of its local residents in southeast Idaho. That longevity has helped them become the oldest family-owned appliance store in the country. We chat with current-day owner Suzie Vigliaturo about business, what’s worked and how they’ve evolved over the years to remain relevant with their customers.

153: An Inflation Reduction Act Deep Dive with Frank Sandtner

153: An Inflation Reduction Act Deep Dive with Frank Sandtner

Passed in August 2022, the Inflation Reduction Act is considered a landmark piece of legislation that will have a major impact on many industries for decades to come — including retail. The energy efficiency portion of the bill aims to provide consumers with various tax credits and other yet-to-be-determined benefits pending state-level programs that will roll out in relation to this bill. There’s a ton to unpack, but we attempt to do just that with Nationwide Marketing Group’s Director of Business Services Frank Sandtner.

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