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With all of the steps we have taken to create a safer shopping experience for our customers, what have we done to actually bring them into our stores in the first place?
From the outset of the global pandemic, retailers have turned their attention to offering improved digital services. Chat has been a big part of that.
A lot has changed for the custom integration channel — and retail as a whole — because of COVID-19.
The latest Digital Economy Index from Adobe Analytics shows that consumers’ online spending during the coronavirus pandemic has outpaced average monthly spending during the holiday shopping season.
Over the July 4 holiday weekend, the White House signed a measure giving small businesses an additional five weeks to apply for the remaining $130 billion in available funding.
The challenge of reduced hours and foot traffic haven’t hindered sales performance as much as expected thanks to independent retailers’ mass adoption of digital and web services.