To avoid the common occurrence of training their delivery teams while on the job, Sherman’s made a major investment in on-site training.

Roger Cunningham, owner of The Bed Store, has dominated the mattress market in and around Knoxville, Tennessee by keeping his business strategy simple and remaining committed to doing the little things right.

Since August 1890 one thing has remained a constant — at least in Loudon, Tennessee, a community of a little more than 5,000 people just southwest of Knoxville — and that’s Greer’s Home Furnishings. 

Renee Spresser is the owner of Paul’s Furniture in Selden, KS — the small-town furniture store with a larger-than-life personality.

Donnie Thedford, second-generation independent retail store owner and operator of Don’s TV & Appliance, shares details on COVID’s impact on his business and where he’s found success in the new normal. 

As a truly small-town retailer, Webb’s Home Store has to be nimble in its strategy. In that regard, Owner Grant Webb has learned to embrace innovation.

The quick and exponential growth that Urbandale, Iowa-based retailer Royal Flooring has experienced is no accident. Co-owner Johnnie Kennell shares some of his secrets to success.

Lawrence, NJ-based appliance retailer Mrs. G Appliances leans in on the meaning of being a local business — a strategy that has lead to sustained success.

The entrepreneurial spirit is alive and well with Martinsburg, WV-based Orsini’s Appliance Sales & Service.

From tragedy to triumph, Vince and Kristina Clarkson, the husband-and-wife owners of Hudson’s Appliance Center in Paradise, California, proved that even a historically devastating wildfire couldn’t bring their business down.

Within minutes of speaking with Shorty Hayes, it’s clear that he’s not someone who’s scared of a little risk. He’s got an eye for opportunity and a willingness to seize the moment. And those traits certainly have served him well as an independent business owner — a...