Independent retailers would be wise to diversify their business by adding new brands, products and verticals to their offerings. It’s a strategy that, during cyclical downturns, can help protect your business.
Independent Thinking Magazine
A Behind the Scenes Look at the ENERGY STAR® Program
The ENERGY STAR label is more than just a sticker on a box. Dive deep into the program, the incentives provided, how standards are set and more.
The Power of Kitchen & Bath Alliance Membership
FEI Group, the flooring industry’s largest network of interior and exterior finish contractors and interior finish showrooms, is also the parent organization to a number of related industry groups, including the Kitchen & Bath Alliance. K&BA is a leading network of kitchen and bath and decorative plumbing and hardware showrooms.
TSI Answers Your Mattress Firm Questions
Nationwide Marketing Group CEO Tom Hickman sat down with Temper-Sealy International President of U.S. Sales Steve Rusing to help answer questions NMG received from Members about TSI’s recent acquisition of Mattress Firm.
6 Key Elements of a Well-Written Job Description
In an age where finding and attracting talent can be a challenge, businesses need to find ways to stand out. One thing you can do to differentiate your business is to craft well-written job descriptions. Here are some tips to take your job postings to the next level.
The Benefits of Selling the Outdoor Category for Independent Retailers
There are myriad reasons why independent retailers ought to consider diversifying their product offerings. One category that can help spice up your floor — and add margin into your mix — is outdoor product.
WATCH: Customer Obsessed Minutes
Dive into bite-sized clips from the Customer Obsessed member panel during Nationwide Marketing Group’s PrimeTime event in Dallas.
A Deep Dive into Nationwide’s Region Realignment
Nationwide Marketing Group recently announced some changes to the structure of its regions — a move that will provide members with even stronger support from the Nationwide field team. We sat down with Patrick Maloney, executive vice president of membership, to discuss the changes.
Custom Integrators Laud First-Ever Oasys Summit and the Networking and Education Opportunities Provided
Oasys members and vendor partners were treated to a first-class educational program and unique opportunities to build upon critical relationships during the group’s first summit in Nashville.
How to Overcome Objections in Your Product Protection Pitch
Customers may be hesitant to pay extra for a service they feel they may not need, or may not fully understand. However, with a strategic and empathetic approach, you can effectively address these objections and boost your protection plan sales.
4 Benefits of Succession Planning — Beyond the Smooth Transition
It’s true that we all want to build our companies and see them evolve. However, to ensure their long-term success, we must look beyond the day-to-day to ensure continued growth for years to come. That’s where succession planning has so many added benefits beyond the realization of a smooth leadership transition.
3 Fresh Ideas to Invigorate Your Digital Strategy
You should always be looking for ways to freshen up your digital strategy. Here are a few things you can do to boost your online performance.
The Need for Speed (or Bandwidth) in Home Networks
Our home networks have been tested. Historically, we always wanted faster internet download speeds. Now, with so much demand on these networks, faster speeds and wider bandwidth has become a necessity.
Tips for Showing You’re a “Customer Obsessed” Retailer
There are so many ways to show your customers that they are your No.1 priority. Here are a number of examples that our Members have shared.
Member Spotlight: Pocatello Electric
Many things contribute to a business being around for over a century, but to Pocatello Electric, a keen focus on several important touchpoints sets their business apart.
Member Spotlight: Sorenson’s Appliance & TV
Sorenson’s Appliance & TV is a small-town retailer through and through, and its that mindset that’s made them a hit with customers.
Beko’s Sustainability Obsessed Approach to Manufacturing Appliances
From the features in the products they produce to how they actually produce them, Beko (and its parent company Arçelik) has put a priority on sustainability.
How Do You Solve a Recruitment Problem? Train and Develop Your Staff.
No matter the current (or future) state of the job market, there’s tremendous value in training and developing your current crop of employees.
A Rebalancing Year for Independent Retailers
In the wake of the pandemic-driven disruptions through 2020 and 2021, the retail industry hoped that 2022 would bring a return to something close to normalcy.
A Look at Some Outdoor Living Trends for 2023
Three outdoor trends will strongly impact a retailer’s ability to have success in the space this year. Let’s dive into each.