Despite the convenience of ordering with just a few clicks, recent research shows that consumers continue to seek the unique experience offered by in-store shopping.
The latest
What’s in Your Service Toolbox?
The tools needed to run an efficient and effective appliance service business extend beyond the ones found in a typical workbench. Service Leaders Network can provide access to the business tools required to repair a business or take you to the next level.
How to Put the Customer at the Center of the Mattress Shopping Experience
There are hundreds of possible reasons why a customer is in your store looking for a new mattress. But if you focus on the top five problems, you can help solve most of your customers’ sleep issues and help them select a new mattress that is just right for them.
Advanced Data Segmentation: More Meaningful Marketing, Real Results
Customer data can provide the answers to many questions about who your customers are, what motivates them to buy and more. But it’s what you do with that data that makes all the difference.
Diversify and Differentiate with Emerging Appliance Brands
Independent retailers would be wise to diversify their business by adding new brands, products and verticals to their offerings. It’s a strategy that, during cyclical downturns, can help protect your business.
A Behind the Scenes Look at the ENERGY STAR® Program
The ENERGY STAR label is more than just a sticker on a box. Dive deep into the program, the incentives provided, how standards are set and more.
The Power of Kitchen & Bath Alliance Membership
FEI Group, the flooring industry’s largest network of interior and exterior finish contractors and interior finish showrooms, is also the parent organization to a number of related industry groups, including the Kitchen & Bath Alliance. K&BA is a leading network of kitchen and bath and decorative plumbing and hardware showrooms.
Follow NMG
YouTube
Independent Thinking Podcast
136: Retail Runs Deep for The Appliance Center Team
In its 77-year history, The Appliance Center has weathered all sorts of storms. Most recently, the Panama City, FL, business had its main showroom rocked by Hurricane Michael in 2018. Though they’re still working out of a makeshift warehouse-turned-storefront, President Bob Hurst shares how they’ve remained successful.
135: Patrick Maloney Shares a Message to NMG Members
During PrimeTime in Orlando, the discussion centered around getting “back to basics” in the fight for foot traffic. Patrick Maloney, NMG’s EVP of Membership, jumped on the Independent Thinking Podcast to expand on that message — and share some highlights from the show.
134: Exploring the Evolving World of Shopper Marketing
For independent business owners — who, admittedly wear many different hats — marketing often takes a backseat to many other tasks. That makes the work of Nationwide’s Shopper Marketing team all the more important. We recently sat down with Joe Walz, director of shopper marketing, to talk about the magic they perform on behalf of our independent retailers.
133: Catching Up with Buddy’s Home Furnishings at PrimeTime
While we were together in Orlando for Nationwide’s PrimeTime show, we took the opportunity to chat with a local Member in the rent-to-own space, Buddy’s Home Furnishings. Mitchell Lee, director of franchise development for Buddy’s, spoke on the business, the team’s growth strategy and more.
Subscribe
Apple Podcasts
Spotify Podcasts
Google Podcasts
iHeart Podcasts
YouTube