The COVID-19 pandemic has completely reshaped so many facets of so many different industries. The Independent retail channel was among the many forced to quickly adapt to new norms and fast-paced swings in consumer behaviors. Now, more than eight months after the...
Undoubtedly COVID-19 has changed our retail landscape, but COVID-19 did not introduce new problems; it just served to shine a spotlight on pre-existing challenges.
Reaching customers today is actually easier than it’s ever been before. but simple awareness marketing is not the same as staying connected with your customer and maintaining contact throughout their purchase journey.
The November NMG Index inched up in November, setting the Independent retail channel up for a strong push during the final two months of 2020, just as the holiday shopping season gets into full swing.
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We’ve all had to make adjustments in how we work, live, teach and thrive during this pandemic. And the same can absolutely be said about the Independent retail channel.
Customers don’t just want instant results; they expect them. Discover how Podium’s Webchat and Videochat products provide the real-time messaging that brings immediate leads and communication to your business.
Raise your hand if you’ve heard this one before when it comes to running a retail store: “Good help is hard to find, and even harder to keep!”
NMG Index moved up nearly a point, as retailers’ sales performance continues to stay strong.
We are giving away what could be the single-largest prize EVER to an Independent retailer – a $100,000 STORE MAKEOVER – at Virtual PrimeTime in October. Register now to attend!
Implement strategic brand management to draw your target audience to the products and services you offer.
Buying power among consumers is about to undergo a dramatic shift as Millennials and Gen Z expand their influence. Here’s what retailers need to keep in mind when courting these younger buyers.
A Leap of Faith leads to All Things Service
At the beginning 2020, the prospect of exploding Smart Home product sales and the massive growth potential in the Connected Home category were the major headlines. Then COVID-19 happened.
The second-ever NMG Index slides half a point, as retailers’ sales performance continues to shine ahead of the holiday shopping season.
One thing that has come into focus during the COVID-19 era is that the rent to own industry is and has always been an essential business for consumers.
Demand continues to steadily increase, and consumer confidence is approaching pre-COVID-19 levels. As manufacturers slowly begin to catch up, they are increasingly looking to retailers to adapt to the current COVID-19 climate.
Nationwide Marketing Group has launched a new monthly report that aims to detail the overall sentiment of the Independent retail channel — the NMG Index.
As customers’ shopping habits evolve, a merchant’s chargeback prevention methods will need to evolve as well to protect revenue and retain happy customers.
With all of the steps we have taken to create a safer shopping experience for our customers, what have we done to actually bring them into our stores in the first place?
From the outset of the global pandemic, retailers have turned their attention to offering improved digital services. Chat has been a big part of that.
A lot has changed for the custom integration channel — and retail as a whole — because of COVID-19.
The latest Digital Economy Index from Adobe Analytics shows that consumers’ online spending during the coronavirus pandemic has outpaced average monthly spending during the holiday shopping season.
Nationwide Marketing Group recently developed a new tool that can help Members efficiently merchandise and capture margin. Get to know ART, the Assortment Rationalization Tool.