With so much out of our control — as we’ve noticed over the past year — what can be done to ensure a great customer experience?
Independent Thinking Magazine
Employee Retention Challenges for Rent-to-Own in Today’s Environment
If you ask leaders in any retail industry, what keeps them up at night, one answer near the top of the list would be employee retention.
Drive Consumer Buying Power Online
Until recently, offering multiple payment options online for many small businesses meant allowing customers to checkout with their credit card of choice. This has quickly evolved, with alternative payment methods such as digital payments increasing in popularity. And...
Furniture Forum Finds Its Footing
The Nationwide Furniture & Bedding team wrapped up the first-ever Furniture Forum at Virtual PrimeTime in March — and it was a smashing success.
Member Spotlight: Sherman’s
To avoid the common occurrence of training their delivery teams while on the job, Sherman’s made a major investment in on-site training.
Member Spotlight: The Bed Store
Roger Cunningham, owner of The Bed Store, has dominated the mattress market in and around Knoxville, Tennessee by keeping his business strategy simple and remaining committed to doing the little things right.
Member Spotlight: Greer’s Home Furnishings
Since August 1890 one thing has remained a constant — at least in Loudon, Tennessee, a community of a little more than 5,000 people just southwest of Knoxville — and that’s Greer’s Home Furnishings.
What It’s Like to Plan a Virtual PrimeTime
Nationwide’s VP of Member Experience shares some of the secret sauce that goes into planning for a Virtual PrimeTime event.
With ENERGY STAR® Help Customers Save Today. Save Tomorrow. Save for Good.
With ENERGY STAR certified products, your consumers can save today with rebates and other deals, save tomorrow with energy savings and save for good by contributing towards a healthier planet.
Retail in 2021 and Beyond
Despite hopes for a post-pandemic return to normal, retail will never be the same. A retail transformation was already well underway before the pandemic arrived to accelerate it, pushing certain consumer behavioral changes years ahead of predictions.
Who Are You? How BRANDAids Support the Independent Story
BRANDAids are the secondary support identities for your company’s primary brand, created to increase shopper awareness of and confidence in your company.
Get to Know: Mike Derro, VP of Furniture & Bedding
Get to know Mike Derro, Nationwide Marketing Group’s new Vice President of Furniture and Bedding, who joined the team back in October — right before the start of our first-ever Virtual PrimeTime event.
Big Data’s Role in Reshaping Independent Retail
There’s no such thing as having too much data, especially in the retail industry. You just need to know how to use big data to your advantage. Enter: Nationwide’s PriMetrix suite of tools.
2020 Changed Everything: Outdoor Living Edition
2020 will also go down in history as the year everything changed. Here’s a look at three key trends that will linger, especially when it comes to outdoor living.
Despite the Ill Wind of COVID-19, Innovation Opportunities Abound for Consumer Financing
The drastic shift to online shopping during the pandemic has placed many hurdles in the way of promoting your consumer financing options. But there are plenty of innovative ways to capitalize on the shift to digital.
Why We’re Bullish on the Premium & Luxury Appliance Business
Even with the challenges that 2020 has presented to the appliance business, there are plenty of reasons to be optimistic about the prospects for the premium and luxury categories heading into 2021.
Remembering John Jetson, Owner and Co-Founder of Jetson TV & Appliance
Nationwide Marketing Group is saddened to learn of the recent passing of longtime Member and retailer John Jetson, owner and co-founder of Jetson TV & Appliance in Southeast Florida.
Small Changes Can Have a Big Impact on Your 2021 CI Business
As we close in on the end of 2020 and look toward 2021, it’s a good time to think about what lessons we might be able to apply to our futures in the custom installation (CI) business.
Rent-to-Own Is Going Digital in Today’s Retail Environment
This pandemic continues to make social distancing and shopping from home the new normal throughout the country, and has changed the way people are searching for and selecting home essential goods and services at your rent-to-own locations.
Focusing on the Future: Retail Life after COVID-19
Undoubtedly COVID-19 has changed our retail landscape, but COVID-19 did not introduce new problems; it just served to shine a spotlight on pre-existing challenges.